IRC Roles

From ChekMate Security Group

Contents 1 Channel Users 1.1 Responsbilities: 2 The Help Team 2.1 Responsibilities: 3 The Services Team 3.1 Responsibilities: 4 The Admin Team 4.1 Responsibilities:

Channel Users

We intentionally avoid drawing a distinction between channel operators and users. Everyone is a user, regardless of their privilege level, and each user has the ability to influence the usability of the channel.

Responsbilities:

• Set a good example
• Be nice if someone messages you
• Use channel operator privileges sparingly
• Avoid highlighting and repetition
• Avoid sensitive material
• Avoid advocacy debates
• Take critiques to private message
• Don't be elitist
• Don't be caught by support burnout
• If you're considering publishing channel logs, think it through.
• Use pastebin whenever possible to avoid flooding. (http://pastebin.chekmate.org/) (http://pastebin.netgarage.org/)

The Help Team

There's always going to be a certain number of cries for help from users. This team deals with people who have been auto-killed or k-lined, and those who can't connect and need someone to email in order to get help.

Responsibilities:

• Producing help documents.
• Documenting standards of conduct for IRC Operators.
• Training helpers.
• Running #help, the only official help channel, which also includes helpers who aren't IRC Operators.
• Holding help sessions, when we have enough users to make it worthwhile.
• Accepting abuse reports from users regarding staff, and making judgment calls on who should receive them.

The Services Team

This team looks after all aspects of services, including its maintenance and ongoing development.

Responsibilities:

• Developing and maintaining our services package.
• Deciding where services.ChekMate.org should be and who should have what level of access to it.
• Providing at least one download site where admins and other networks can find our software.

The Admin Team

This team is composed of all admins, co-admins and server representatives on the network. Any issue not strictly the business of any other team is dealt with by the Admin Team.

Responsibilities:

• Training their IRC Operators.
• Keeping track of what their IRC Operators are doing and dealing with misconduct accordingly.
• Maintaining their ircd, e.g. upgrading it when there is a new release.
• Promoting the network.
• Upholding & updating network rules.
• Any other business (by discussion and/or vote).
• Deciding if a test linked server becomes perm linked.